Reservation Policy

The standard check-in time is 02:00 PM and the standard check-out time is 12:00 PM. Early check-in or late check-out is strictly subjected to availability at the time of check-in and incurs additional charges. Any early check-in or late check-out request must be directed and reconfirmed with hotel.
A Valid Photo id with address is required. PAN cards are not accepted. We do not allow unmarried / unrelated couples or persons with local id to check-in. This is at full discretion of the hotel management. No refund would be applicable in case the hotel denies check-in under such circumstances.
Normal occupancy permits maximum two people per room. Rates are based on occupancy i.e. number of guests in room. Additional person (if room size permits) is charged extra as per prevalent rate of the Hotel.
The maximum number of extra beds in a room is 1. Deluxe Room type cannot accommodate extra bed. Extra Bed is facilitated with an extra mattress on floor. Any type of extra bed is upon request and needs to be confirmed.
Pets are not allowed.
Please make reservation via reservation desk or book online to ensure room availability.
Advance deposit in Cash or online Payment is mandatory to obtain the confirmed reservation. Please read the cancellation policy before obtaining the confirmed reservation.
Rates displayed online are not guaranteed until the confirmation voucher is generated. The rates are dynamic and may change without any notice. A rate once selected and transaction executed by you, no other rate is applicable either higher or lower and no refund is admissible.
The estimated cost for stay includes the confirmed room rate, the estimated taxes, and estimated fees.
The actual taxes, fees and cess applicable at the time of stay shall be charged, which may vary from the estimates provided and you are liable to pay any extra cost on account of such amendments in taxes, fees, cess etc.
Currency conversions are estimates and are provided as information only. The bill on check out for stay shall be charged in the hotel’s local currency.
We reserve the right to modify or cancel the reservation if it appears, at sole discretion of the hotel, that a guest is engaged in fraudulent, illegal or other inappropriate activity or the reservation is obtained fraudulently or with malafide intention or mistake or error.
All promotion/sale rates are restrictive fares and are non-refundable. Certain promotion/sale Rates do not permit any changes in the hotel booking. Please check restrictions on the rate while booking. Under all promotion(s)/sale rates, limited inventory is available on select Room type(s) only on first come first served basis. Hotel reserves the right to withdraw and/or amend the promotion/sale without any prior notice.
All extra services & amenities not part of the rate will be available on additional charge only.
In case of non-availability of pre-booked room at the time of arrival, the hotel will offer an alternate similar standard hotel/ in a similar room type, at its discretion and without any further liability.
Rates may change without notice and may vary for special events except for confirmed reservation against the advance payment.
All rates are subject to prevailing local taxes as applicable on room tariff & services opted.

Cancellation and Early Checkout Policy

Different cancellation policies may be applicable to different booking channels. Cancellation policy is based on individual rate plans, whether the rate is standard or promotional, and occupancy levels over the dates requested, special events, meetings or conferences and seasonal occupancy expectancies, etc.

When you make a reservation and pay for it under a discounted rate, it is usually a fully prepaid, non-cancellable, non-changeable, and non-refundable reservation. This type of reservation will result in penalties, if cancelled, up to and including the entire stay paid, including taxes.

The following paragraphs list the policy that applies for cancellation/ amendments:

The modification/cancellation request for bookings made online through Hotel booking engine will be processed automatically through the Internet Booking Engine. Any refund due shall be done through the system in accordance with the applicable modification/cancellation rules. In case of rebooking, a rate difference may be payable for the change as per the rate applicable for the rebooked date/ room type and subject to availability.
Any modification in the reservation is subject to availability at the time of making such a request.
Please note that if an online booking is modified or cancelled with the hotel’s reservations Office/ Hotel’s sales office, it cannot be further modified or cancelled online.
The refund of the reservation done by the Travel Agent/ Online Portals/ Third Party Websites (such as Goibibo.com, Makemytrip.com, etc) will be processed by the issuing Travel Agent/ Online Portal/ Third Party Websites only and no refund will be done by Hotel. A different Cancellation and Refund policy for the Travel Agent/ Online Portal/ Third Party Websites may be applicable that you may check directly with the Travel Agent (Online/Offline)/ Online Portal/ Third Party Websites.
In the event of cancellation of non-cancellable booking (s), the client shall not be refunded the amount paid towards making the reservation(s).
Certain room rates & types have restrictions and are without benefits. In case you particular requirement please confirm with Hotel before making a reservation.
In case of early checkout, you are liable to pay for the entire confirmed reservation.
Please note that for reservation of more than five rooms, group cancellation policy is applicable.
Multiple reservations for taking advantage of available offers/ liberal cancellation policy shall be treated as single reservation and group cancellation policy shall be applicable.
The refund against cancellation of reservations of up to five room nights is applicable as below :
- Cancellation charges 25% of total tariff if cancelled more than 30 Days prior to Check-in date.
- Cancellation charges 50% of total tariff if cancelled between at least 16 to 30 Days prior to Check-in date.
- Cancellation charges 75% of total tariff if cancelled between at least 4 to 15 Days prior to Check-in date.
- Cancellation charges 100% of total tariff if cancelled between 0 to 3 Days prior to Check-in date.
The refund against cancellation of reservations of over five room nights is applicable as below :
- Cancellation charges 25% of total tariff if cancelled more than 60 Days prior to Check-in date.
- Cancellation charges 50% of total tariff if cancelled between at least 46 to 60 Days prior to Check-in date.
- Cancellation charges 75% of total tariff if cancelled between at least 31 to 45 Days prior to Check-in date.
- Cancellation charges 100% of total tariff if cancelled between 0 to 30 Days prior to Check-in date.

No Show/ Non-Arrival at Hotel

If you fail to arrive at the hotel on the arrival date the entire reservation will be cancelled automatically by the hotel and will be charged for the entire reservation.
If you fail to check in on the first date but still continue your travel plan to stay at the hotel, please, urgently, contact us to keep the room for you for the rest of the nights. Otherwise as mentioned above, the entire reservation will be auto-cancelled and no refund admissible.

Children & Infants

Child (up to 5 years) can stay free of charge with parents without extra bed.
Children between 5 years to 12 years of age will be charged extra.
Children above 12 years of age will be treated as young adults and the prevalent reservation charges will be applicable and levied.

Special Requests

Please note that Hotel neither guarantees nor is liable to admit any request for amendment in plan or any other special requests which shall be admissible subject to availability on arrival.